
TTEC Holdings Inc
TTEC · NASDAQ · Technology / Information Technology Services
Price History
Full chartMarket Stats
About
TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across live interaction channels. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in May 1996. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.
Company Details
- SectorTechnology
- IndustryInformation Technology Services
- CEOMr. Kenneth D. Tuchman
- Employees44.90K
- Headquarters100 Congress Avenue, Austin, TX, United States, 78701, USA
- Websitehttps://www.ttec.com
Leadership
- Mr. Kenneth D. TuchmanFounder, Chairman & CEO · b. 1960
- Mr. Kenneth R. Wagers IIIChief Financial Officer · b. 1973
- Mr. John P. AbouCEO of TTEC Engage · b. 1974
- Mr. Carlos M. DeanGroup Vice President & Chief Accounting Officer · b. 1973
- Mr. Robert BelknappGroup Vice President of Corporate Finance
- Mr. Alfredo RizzoChief Technology Officer
- Mr. Paul MillerHead of Investor Relations, Senior VP & Treasurer
- Ms. Margaret B. McLean J.D.General Counsel & Chief Risk Officer · b. 1963
- Ms. Laura L. ButlerChief People & Culture Officer · b. 1970
- Ms. Judith A. HandChief Revenue Officer of Engage · b. 1961
Financials
Income Statement
Balance Sheet
Cash Flow
Earnings
Key Statistics & Ratios
Analyst Ratings
- Strong Buy3
- Hold3
Ownership Breakdown
- Institutions
- 26.28%
- Insiders
- 58.63%
- Retail / Other
- 15.09%
Top Institutional Holders
- Federated Hermes Inc2.20M4.46%
- BlackRock Inc1.54M3.12%
- Charles Schwab Investment Management Inc1.53M3.10%
- Vanguard Capital Management, LLC1.03M2.09%
- Two Sigma Investments LLC718.91K1.46%
- Johnson Financial Group645.66K1.31%
- Paradigm Capital Management, Inc.600.00K1.22%
- Dimensional Fund Advisors, Inc.566.83K1.15%
- Geode Capital Management, LLC533.97K1.08%
- State Street Corp408.66K0.83%
- D. E. Shaw & Co LP374.12K0.76%
- Nierenberg Investment Management Co255.56K0.52%
- LPL Financial Corp241.51K0.49%
- The Goldman Sachs Group Inc211.44K0.43%
Top Fund Holders
- Federated Hermes MDT Small Cap Core IS1.46M2.96%
- Schwab Fundamental U.S. Small CompanyETF773.54K1.57%
- Vanguard MStar Total Stk Mkt Idx Invest611.10K1.24%
- Paradigm Micro-Cap600.00K1.22%
- Federated Hermes MDT Small Cap Core ETF358.12K0.73%
- Hamco Global Value F EUR Acc275.20K0.56%