TTEC Holdings Inc

TTEC Holdings Inc

TTEC · NASDAQ · Technology / Information Technology Services

2.95USD-0.01 (-0.34%)

Price History

Full chart

Market Stats

Previous Close2.96
Open2.97
Day Range2.87 – 3.18
52-Week Range1.18 – 3.99
Volume1.68M
Market Cap60.63M
P/E (TTM)0.00
Forward P/E1.23
EPS-4.32
Dividend Yield0.00%
Beta0.96
50-Day Avg1.68
200-Day Avg2.50

About

TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across live interaction channels. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in May 1996. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.

Company Details

  • SectorTechnology
  • IndustryInformation Technology Services
  • CEOMr. Kenneth D. Tuchman
  • Employees44.90K
  • Headquarters100 Congress Avenue, Austin, TX, United States, 78701, USA
  • Websitehttps://www.ttec.com

Leadership

  • Mr. Kenneth D. TuchmanFounder, Chairman & CEO · b. 1960
  • Mr. Kenneth R. Wagers IIIChief Financial Officer · b. 1973
  • Mr. John P. AbouCEO of TTEC Engage · b. 1974
  • Mr. Carlos M. DeanGroup Vice President & Chief Accounting Officer · b. 1973
  • Mr. Robert BelknappGroup Vice President of Corporate Finance
  • Mr. Alfredo RizzoChief Technology Officer
  • Mr. Paul MillerHead of Investor Relations, Senior VP & Treasurer
  • Ms. Margaret B. McLean J.D.General Counsel & Chief Risk Officer · b. 1963
  • Ms. Laura L. ButlerChief People & Culture Officer · b. 1970
  • Ms. Judith A. HandChief Revenue Officer of Engage · b. 1961

Financials

Income Statement

Currency: USD1996-12-311997-12-311998-12-311999-12-312000-12-312001-12-312002-12-312003-12-312004-12-312005-12-312006-12-312007-12-312008-12-312009-12-312010-12-312011-12-312012-12-312013-12-312014-12-312015-12-312016-12-312017-12-312018-12-312019-12-312020-12-312021-12-312022-12-312023-12-312024-12-312025-12-31
Total Revenue165.50M263.50M369.00M509.30M885.35M916.14M1.02B992.34M1.05B1.09B1.21B1.37B1.40B1.17B1.09B1.18B1.16B1.19B1.24B1.29B1.28B1.48B1.51B1.64B1.95B2.27B2.44B2.46B2.21B2.14B
Growth (%)-+59.21%+40.04%+38.02%+73.84%+3.48%+11.06%-2.47%+6.08%+3.23%+11.47%+13.07%+2.23%-16.59%-6.25%+7.72%-1.39%+2.59%+4.08%+3.62%-0.89%+15.85%+2.15%+8.91%+18.59%+16.61%+7.51%+0.78%-10.36%-3.20%
Cost of Revenue92.40M157.20M221.90M310.00M512.83M587.42M712.59M702.61M774.52M813.27M885.60M1.00B1.02B820.52M789.70M848.36M834.80M846.63M886.49M928.25M941.59M1.11B1.16B1.24B1.45B1.70B1.86B1.93B1.74B1.67B
Gross Profit73.10M106.30M147.10M199.30M372.52M328.72M304.85M289.73M278.17M273.40M325.69M368.17M375.70M347.40M305.21M331.03M328.18M346.53M355.29M358.51M333.67M367.30M351.24M400.82M496.53M568.95M587.19M529.94M471.72M466.21M
Gross Margin44.17%40.34%39.86%39.13%42.08%35.88%29.96%29.20%26.42%25.16%26.89%26.88%26.83%29.75%27.88%28.07%28.22%29.04%28.61%27.86%26.16%24.86%23.27%24.38%25.47%25.03%24.03%21.52%21.37%21.82%
Operating Expense49.90M75.20M115.40M157.70M282.52M297.56M298.96M279.47M229.70M243.21M252.85M279.27M266.74M246.69M231.46M237.57M249.63M245.13M258.81M268.33M280.91M266.81M259.19M277.11M291.84M351.76M418.65M411.92M645.24M370.09M
Operating Income23.20M31.10M31.70M41.60M90.00M31.16M5.89M10.26M48.47M30.20M72.84M88.90M108.96M100.71M73.75M93.45M78.55M101.40M96.47M90.18M52.75M100.49M92.05M123.71M204.69M217.19M168.54M118.02M-173.52M96.12M
Operating Margin14.02%11.80%8.59%8.17%10.17%3.40%0.58%1.03%4.60%2.78%6.01%6.49%7.78%8.62%6.74%7.92%6.75%8.50%7.77%7.01%4.14%6.80%6.10%7.53%10.50%9.56%6.90%4.79%-7.86%4.50%
EBITDA30.90M44.50M51.24M82.86M138.00M109.98M73.64M90.84M106.76M93.18M131.26M144.86M172.89M163.19M135.35M132.26M120.98M153.10M156.74M163.90M157.87M168.69M157.11M198.28M266.62M316.97M138.91M220.32M-54.25M-8.77M
EBITDA Margin18.67%16.89%13.89%16.27%15.59%12.00%7.24%9.15%10.14%8.57%10.84%10.58%12.35%13.97%12.36%11.21%10.40%12.83%12.62%12.74%12.38%11.42%10.41%12.06%13.68%13.94%5.68%8.95%-2.46%-0.41%
Net Income13.80M20.30M19.20M29.10M73.81M-1.93M-16.75M-41.21M24.00M28.16M51.84M53.10M73.75M71.75M49.87M74.17M70.02M67.39M72.29M61.67M33.68M7.26M35.82M77.16M118.65M140.97M103.24M8.43M-320.96M-192.47M
Net Income Margin8.34%7.70%5.20%5.71%8.34%-0.21%-1.65%-4.15%2.28%2.59%4.28%3.88%5.27%6.14%4.56%6.29%6.02%5.65%5.82%4.79%2.64%0.49%2.37%4.69%6.09%6.20%4.22%0.34%-14.54%-9.01%
R&D--------------000000011.10M300.00K--3.20M6.00M100.00K--
R&D as % of Total Revenue--------------0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.75%0.02%--0.14%0.25%0.00%--
Interest Expense1.10M01.20M05.07M4.00M5.12M9.10M8.54M3.51M5.94M06.74M3.16M3.16M5.12M6.70M7.51M6.95M7.54M7.94M13.73M28.67M19.11M17.49M12.38M36.07M78.32M84.31M71.71M
Interest Expense % of Total Revenue0.66%0.00%0.33%0.00%0.57%0.44%0.50%0.92%0.81%0.32%0.49%0.00%0.48%0.27%0.29%0.43%0.58%0.63%0.56%0.59%0.62%0.93%1.90%1.16%0.90%0.54%1.48%3.18%3.82%3.36%

Balance Sheet

Currency: USD1996-12-311997-12-311998-12-311999-12-312000-12-312001-12-312002-12-312003-12-312004-12-312005-12-312006-12-312007-12-312008-12-312009-12-312010-12-312011-12-312012-12-312013-12-312014-12-312015-12-312016-12-312017-12-312018-12-312019-12-312020-12-312021-12-312022-12-312023-12-312024-12-312025-12-31
Total Assets143.40M181.80M230.90M293.70M589.90M573.94M540.59M551.27M496.80M518.23M658.72M760.29M668.94M640.17M660.62M746.98M847.17M842.34M851.63M843.33M846.30M1.08B1.05B1.38B1.52B2.00B2.15B2.19B1.75B1.50B
Total Liabilities37.10M48.80M65.40M88.70M213.72M211.67M220.85M253.10M166.38M218.31M289.43M305.54M308.05M184.27M205.81M276.73M346.84M368.86M388.38M402.51M484.41M715.89M701.66M945.06M1.01B1.40B1.52B1.57B1.49B1.39B
Total Equity106.30M133.00M165.50M205.00M363.37M347.95M306.16M298.17M322.55M293.37M363.41M454.76M355.88M455.90M443.73M470.25M500.34M473.48M463.25M440.82M361.89M362.85M352.85M418.54M444.70M522.21M559.91M598.63M250.25M95.07M
Cash5.60M6.70M8.80M56.30M58.80M95.43M144.79M141.69M75.07M32.51M60.48M91.24M87.94M109.42M119.39M156.37M164.49M158.02M77.32M60.30M55.26M74.44M78.24M82.41M132.91M158.21M153.44M172.75M84.99M82.90M
Total Debt15.00M14.50M15.20M31.30M87.44M88.92M80.20M117.02M7.96M27.68M65.00M65.40M80.80M--180.28M221.67M218.44M215.13M213.92M303.95M453.17M393.73M462.61M526.93M899.88M1.06B1.13B1.08B1.00B
Net Debt9.40M7.80M6.40M-25.00M28.64M-6.51M-64.59M-24.67M-67.10M-4.83M4.52M-25.84M-7.14M-109.42M-119.39M-92.37M-56.48M-58.02M22.68M39.70M162.04M269.56M203.76M380.21M394.01M741.67M911.41M957.33M994.38M917.46M

Cash Flow

Currency: USD1996-12-311997-12-311998-12-311999-12-312000-12-312001-12-312002-12-312003-12-312004-12-312005-12-312006-12-312007-12-312008-12-312009-12-312010-12-312011-12-312012-12-312013-12-312014-12-312015-12-312016-12-312017-12-312018-12-312019-12-312020-12-312021-12-312022-12-312023-12-312024-12-312025-12-31
Operating Cash Flow8.80M30.20M24.80M52.20M36.26M103.57M113.66M58.27M112.68M41.49M94.73M103.51M160.57M160.67M134.46M113.80M106.92M137.98M94.09M133.75M107.90M113.15M168.34M237.99M271.92M251.30M137.05M144.76M-58.82M119.64M
Investing Cash Flow-69.20M-30.20M-19.70M-70.30M-54.27M-75.25M-33.60M--42.10M-41.35M-113.01M--62.13M-29.82M-43.20M-86.93M-80.93M-59.53M-91.92M-77.17M-100.36M-168.99M-47.56M-162.85M-112.43M-541.98M-226.20M-67.58M477.00K-41.82M
Financing Cash Flow65.90M900.00K-3.50M24.40M34.13M7.77M-28.75M37.45M-123.01M-36.09M43.69M-30.10M-75.55M-114.94M-85.90M15.89M-34.97M-70.66M-74.25M-52.90M2.33M71.58M-102.08M-47.37M-112.23M319.64M89.04M-68.23M-38.30M-73.67M
Capital Expenditure7.40M32.50M40.50M65.60M118.01M52.07M37.94M79.05M38.52M37.61M67.21M61.08M65.99M28.87M26.80M40.42M40.65M50.36M67.64M66.59M50.83M51.96M43.45M60.78M59.77M60.36M84.01M67.84M45.17M38.11M
Free Cash Flow1.40M-2.30M-15.70M-13.40M-81.75M51.50M75.72M-20.78M74.16M3.88M27.52M42.43M94.58M131.80M107.66M73.37M66.27M87.61M26.45M67.16M57.06M61.19M124.89M177.21M212.15M190.94M53.04M76.93M-103.99M81.53M
Dividends Paid----1.17M---3.60M3.35M---3.69M4.14M3.55M2.21M4.46M5.96M17.42M18.26M21.53M25.35M28.74M134.55M42.22M48.07M49.23M2.85M0
FCF to OCF15.91%-7.62%-63.31%-25.67%-225.45%49.72%66.62%-35.66%65.81%9.35%29.05%40.99%58.90%82.03%80.07%64.48%61.98%63.50%28.11%50.21%52.89%54.08%74.19%74.46%78.02%75.98%38.70%53.14%176.80%68.15%
Dividend Paid to FCF-----1.43%---4.85%86.44%---2.80%3.85%4.84%3.33%5.08%22.54%25.94%32.00%35.18%20.29%16.22%63.42%22.11%90.64%64.00%-2.74%0.00%

Earnings

Report DateOct 10, 1996Feb 5, 1997Apr 17, 1997Jul 17, 1997Oct 22, 1997Feb 9, 1998Apr 23, 1998Jul 23, 1998Oct 22, 1998Feb 11, 1999Apr 21, 1999Jul 22, 1999Oct 21, 1999Feb 15, 2000Apr 19, 2000Jul 20, 2000Oct 23, 2000Feb 8, 2001Apr 26, 2001Aug 2, 2001Oct 30, 2001Feb 13, 2002Apr 25, 2002Jul 25, 2002Oct 31, 2002Feb 11, 2003Apr 29, 2003Aug 14, 2003Nov 5, 2003Mar 8, 2004May 5, 2004Aug 4, 2004Nov 3, 2004Mar 8, 2005May 4, 2005Aug 3, 2005Nov 2, 2005Feb 21, 2006May 3, 2006Aug 1, 2006Oct 25, 2006Feb 7, 2007May 9, 2007Aug 6, 2007Nov 9, 2007Jul 16, 2008Nov 4, 2008Feb 23, 2009May 11, 2009Jul 29, 2009Oct 28, 2009Feb 22, 2010May 5, 2010Aug 4, 2010Nov 3, 2010Mar 1, 2011May 3, 2011Aug 2, 2011Nov 2, 2011Feb 28, 2012May 1, 2012Aug 1, 2012Nov 7, 2012Feb 26, 2013May 1, 2013Jul 30, 2013Oct 30, 2013Feb 24, 2014May 5, 2014Aug 11, 2014Nov 5, 2014Feb 25, 2015May 11, 2015Aug 5, 2015Nov 9, 2015Mar 14, 2016May 9, 2016Aug 3, 2016Nov 9, 2016Mar 8, 2017May 9, 2017Aug 7, 2017Nov 8, 2017Mar 12, 2018May 8, 2018Aug 7, 2018Nov 7, 2018Mar 6, 2019May 7, 2019Aug 7, 2019Nov 5, 2019Mar 4, 2020May 4, 2020Aug 5, 2020Nov 4, 2020Mar 1, 2021May 4, 2021Aug 3, 2021Nov 9, 2021Mar 1, 2022May 4, 2022Aug 9, 2022Nov 9, 2022Feb 27, 2023May 3, 2023Aug 3, 2023Nov 8, 2023Feb 29, 2024May 8, 2024Aug 8, 2024Nov 6, 2024Feb 26, 2025May 8, 2025Aug 7, 2025Nov 6, 2025Feb 26, 2026May 7, 2026Aug 10, 2026Nov 5, 2026
EPS Estimate0.060.080.080.100.070.080.070.080.080.100.080.090.110.120.110.140.130.210.110.100.090.080.090.100.080.070.05-0.02-0.030.050.010.020.070.080.090.040.070.110.080.080.130.210.180.22-0.310.270.240.210.200.230.320.260.230.260.290.260.300.350.390.270.290.330.350.310.350.400.380.330.360.350.370.370.340.350.520.370.280.480.460.350.330.380.600.370.280.180.760.350.160.320.630.480.350.540.711.030.970.851.031.000.850.620.740.450.470.440.390.300.290.160.200.190.170.230.320.240.170.16
EPS Actual0.070.110.090.100.070.080.070.080.090.090.080.090.110.120.130.150.170.210.110.090.080.090.090.090.080.070.04-0.090.030.060.020.090.110.130.040.040.080.140.090.110.180.250.240.240.200.340.300.280.260.320.320.310.220.240.290.280.290.290.470.290.290.310.390.380.320.350.410.470.420.330.310.460.380.340.290.470.250.280.390.420.420.380.380.670.420.220.220.630.510.340.400.650.640.750.901.221.261.271.011.081.080.980.740.890.780.550.480.370.270.140.110.190.280.130.120.410.15-0.01-
Surprise16.67%37.50%12.50%0.00%0.00%0.00%0.00%0.00%12.50%-10.00%0.00%0.00%0.00%0.00%18.18%7.14%30.77%0.00%0.00%-10.00%-11.11%12.50%0.00%-10.00%0.00%0.00%-20.00%-350.00%200.00%20.00%100.00%350.00%57.14%62.50%-55.56%0.00%14.29%27.27%12.50%37.50%38.46%19.05%33.33%9.09%-9.68%11.11%16.67%23.81%60.00%39.13%-3.13%-15.38%4.35%11.54%-3.45%11.54%-3.33%34.29%-25.64%7.41%6.90%18.18%8.57%3.23%0.00%2.50%23.68%27.27%-8.33%-11.43%24.32%2.70%0.00%-17.14%-9.62%-32.43%0.00%-18.75%-8.70%20.00%15.15%0.00%11.67%13.51%-21.43%22.22%-17.11%45.71%112.50%25.00%3.17%33.33%114.29%66.67%71.83%22.33%30.93%18.82%4.85%8.00%15.29%19.35%20.27%73.33%17.02%9.09%-5.13%-10.00%-51.72%-31.25%-3.60%47.37%-23.53%-47.83%28.13%-37.50%-105.88%-
TimingPre-marketPre-marketPre-marketPre-marketPre-marketPre-marketPre-marketPre-market------------After-hours-After-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hours-After-hours-After-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hoursAfter-hours-After-hoursAfter-hoursAfter-hours

Key Statistics & Ratios

Market Cap60.63M
Enterprise Value901.12M
Trailing P/E0.00
Forward P/E1.23
PEG Ratio0.25
Price / Sales0.03
Price / Book0.85
EPS-4.32
Book Value1.96
Revenue (TTM)2.04B
Gross Profit (TTM)476.02M
EBITDA172.68M
Profit Margin-10.23%
Operating Margin3.35%
Return on Equity-103.51%
Return on Assets3.51%
Shares Outstanding49.30M
Shares Float20.35M
Beta0.96
Dividend Yield0.00%
Dividend Rate0.00
Payout Ratio0.00%

Analyst Ratings

Buy
Based on 6 analystsTarget 3.00
  • Strong Buy
    3
  • Hold
    3

Ownership Breakdown

Institutions
26.28%
Insiders
58.63%
Retail / Other
15.09%

Top Institutional Holders

  • Federated Hermes Inc
    2.20M4.46%
  • BlackRock Inc
    1.54M3.12%
  • Charles Schwab Investment Management Inc
    1.53M3.10%
  • Vanguard Capital Management, LLC
    1.03M2.09%
  • Two Sigma Investments LLC
    718.91K1.46%
  • Johnson Financial Group
    645.66K1.31%
  • Paradigm Capital Management, Inc.
    600.00K1.22%
  • Dimensional Fund Advisors, Inc.
    566.83K1.15%
  • Geode Capital Management, LLC
    533.97K1.08%
  • State Street Corp
    408.66K0.83%
  • D. E. Shaw & Co LP
    374.12K0.76%
  • Nierenberg Investment Management Co
    255.56K0.52%
  • LPL Financial Corp
    241.51K0.49%
  • The Goldman Sachs Group Inc
    211.44K0.43%

Top Fund Holders

  • Federated Hermes MDT Small Cap Core IS
    1.46M2.96%
  • Schwab Fundamental U.S. Small CompanyETF
    773.54K1.57%
  • Vanguard MStar Total Stk Mkt Idx Invest
    611.10K1.24%
  • Paradigm Micro-Cap
    600.00K1.22%
  • Federated Hermes MDT Small Cap Core ETF
    358.12K0.73%
  • Hamco Global Value F EUR Acc
    275.20K0.56%

Dividends

20241×
0.06Apr 2, 2024
20232×
0.52Oct 13, 20230.52Mar 30, 2023
20222×
0.52Oct 7, 20220.50Mar 30, 2022
20212×
0.47Oct 7, 20210.43Apr 1, 2021
20203×
2.14Dec 17, 20200.40Oct 13, 20200.34Mar 31, 2020
20192×
0.32Sep 27, 20190.30Mar 27, 2019
20182×
0.28Oct 5, 20180.27Mar 28, 2018
20172×
0.25Oct 4, 20170.22Mar 29, 2017
20162×
0.20Sep 29, 20160.18Mar 29, 2016
20152×
0.18Sep 28, 20150.18Mar 4, 2015